FAQ

  • How long does shipping take?

    Shipping on average has taken 8-11 days. Since shirts are print on demand and not us holding inventory, they need to be individually created and then shipped, so the process is slightly slower.

  • What size should I purchase?

    For myself, small has worked perfect. I am 5’9” 160lb and small fits in everything. The one thing I would go up a size in for almost everyone, is the hoodie. After a wash it shrinks slightly and gets a bit tighter. Size up should work better.

    Please refer to the pictures for each item to see the sizing measurements to get an idea of how yours may fit.

    If you prefer looser fitting clothes, I would probably recommend going a size up. Most of the items seem to be slightly tighter.

  • Do you accept returns?

    At the moment, returns will be on a case by case. Unfortunately, since we are using print on demand to handle shirts, they do not accept returns unless the clothing is damaged upon arrivals. If you have an issue within 30 days, you can email us at ThePickleballStudio@gmail.com

  • Why do the clothes have a vinegar smell from the mail?

    A few early orders noticed a vinegar like smell out of the box. Upon further review, our print on demand services website says

    “When unpacking a new shirt or hoodie with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. Don't worry, that's not unusual - it's from a fixation agent applied during the printing process and it's not permanent.
    Fixation agent (sometimes known as pre-treatment) is used for all DTG prints across the industry. It helps the ink bond with the fabric, and without it, the ink would flake off the garment.”